STORE POLICY

SHIPPING:

Orders will be shipped via UPS Ground or USPS Priority Mail, Tuesdays - Fridays.

We will choose the carrier unless customer specifies differently. If so, additional shipping charges may apply.

Orders placed on weekends and holidays, will ship out, our next business day. We are Closed on Mondays.

We do not ship outside of the United States at this time.

Chocolate and other temperature sensitive items will be shipped at customers risk during warmer months. We will notify you if heat may be an issue.

We do our best to pack orders carefully. Please notify us immediately of any shortage or damaged goods

ORDERING:

Orders cannot be cancelled or refused once shipped.

Product pricing is billed at prevailing price at the time of order.

We accept Visa, MasterCard and Discover as payment for internet orders.

RETURNS:

Returns are accepted, if in original packaging within 7 days, for merchandise credit only. Customer is responsible for return shipping. Edible items  are Non-Refundable.

 

BACKORDERS:

We assume no liability for items that become out of stock before your order is processed. We do our best to keep our website up to date on out-of-stock items.

We do not offer automatic backorders. Please notify us if you wish an item  to be backordered.

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Copyright © 2020 Lorraine's Cake & Candy Supplies. All rights reserved.